Every completed transaction triggers a review request
When a purchase is completed or transaction is processed in PHP Point of Sale, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every shopper gets asked using the customer data already in your POS system. No extra steps, no manual follow-up, just automatic reviews from every sale.
Know exactly who your promoters are
When a customer leaves a review (positive or negative), that signal flows directly into their PHP Point of Sale record. Now you can instantly identify your biggest fans and ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to PHP Point of Sale, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate while your competitor's 80 reviews from 2,000 customers represents 4%. Because Reviewflowz connects to PHP Point of Sale, it knows exactly how many transactions you completed, showing you "342 transactions this month, 47 reviews, 13.7% conversion rate." That's the metric you optimize against while competitors chase meaningless totals.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts local search visibility and customer trust. While Yelp, Facebook, and Trustpilot are important for most businesses, the best mix depends on where your specific customers actually leave reviews. With Reviewflowz monitoring 200+ platforms from one dashboard, you can track them all without having to choose just a few.
How do I measure my review performance?
Most businesses track total review count, but that's meaningless without knowing your transaction volume. A store with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Reviewflowz automatically calculates your true review conversion rate by pulling transaction data directly from your PHP Point of Sale system, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a transaction is completed in PHP Point of Sale, Reviewflowz automatically detects this trigger event and instantly sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger and preferred communication method, then every completed sale automatically generates a review request without any manual intervention. It's completely set-and-forget automation that runs in the background of your POS system.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for customer engagement. Review requests are sent automatically when transactions are processed in PHP Point of Sale, just like our email and SMS triggers.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates the most reviews by connecting directly to your PHP Point of Sale system to see who handled each transaction. When customers leave reviews, they're automatically attributed to the correct staff member without requiring the customer to mention anyone by name. This approach also helps avoid Google's tendency to flag or remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with PHP Point of Sale?
Setup takes just minutes, not days. Simply connect your PHP Point of Sale system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS cost $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most PHP Point of Sale users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
