When a visit completes, treatment finishes, or follow-up wraps up in PetWellClinic, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in PetWellClinic
When a pet owner leaves a 5-star review, that signal flows directly into PetWellClinic and attaches to their patient record. Now your veterinary team knows exactly which clients are your biggest advocates during their next appointment. Ask them for referrals, video testimonials, or case studies. Your most powerful marketing comes from your happiest pet parents, but only when you can identify them.
Staff attribution without the name-drop
Most veterinary practices ask pet owners to mention their veterinarian or technician by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to PetWellClinic, it already knows which veterinarian or staff member handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per patient encounter. The metric that matters.
A clinic with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. a 7.5% rate. They're winning. Because Reviewflowz connects to PetWellClinic, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 285 encounters this month, 39 reviews, 13.7% conversion rate.
Stop ignoring reviews. Start replying at scale.
Replying to every review boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what veterinarian has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and specialty platforms? Reviewflowz uses AI to generate on-brand replies instantly across 200+ review sites. Approve them first or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always #1 for healthcare practices since patients search there first, but specialized medical sites like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and capturing patients who research doctors on industry-specific platforms. Yelp also drives significant local healthcare traffic. Reviewflowz monitors all these key healthcare review sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), because raw review counts are meaningless without knowing your patient volume. Since Reviewflowz integrates directly with PetWellClinic, we automatically calculate this conversion rate for you by using your actual patient visit data as the denominator.
How does the review request actually get sent?
When a specific event happens in PetWellClinic (like visit completion, treatment finish, discharge, or follow-up), Reviewflowz automatically triggers a review request to that patient via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every patient gets contacted automatically from that point forward. It's completely hands-off once you set it up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98%, making it extremely effective for engaging pet owners. Just like email and SMS, WhatsApp requests are triggered automatically from PetWellClinic when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your PetWellClinic system to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the right doctor, physician, or nurse without patients needing to mention names. This gives you detailed provider performance insights while reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with PetWellClinic?
Setup takes just minutes, not days. Simply connect PetWellClinic to Reviewflowz, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most PetWellClinic practices, this translates to just pennies per review collected, making it an extremely cost-effective investment in your online reputation.
