Turn every Paytronix transaction into review requests
When a reservation completes, dining experience ends, or event wraps up in Paytronix, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set it up once and every guest gets asked without lifting a finger. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest guests, flagged in Paytronix
When a guest leaves a 5-star review, that signal flows right back into Paytronix attached to their guest record. Now your host, server, or manager knows who your biggest fans are during their next visit. Ask them for a video testimonial, a referral, or help promoting your special events.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Paytronix, it already knows which host, server, or manager handled each reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 500 reviews sounds impressive until you realize they served 25,000 guests for a 2% conversion rate. Your competitor down the street has 150 reviews from 3,000 guests. that's a 5% rate, and they're winning. Because Reviewflowz connects to Paytronix, it knows exactly how many reservations and transactions you completed. So instead of celebrating raw numbers, you see: 847 guests served this month, 73 reviews, 8.6% conversion rate.
AI replies to every guest review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what host, server, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ hospitality platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always #1 since it drives the most local search traffic and reservation decisions, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for hospitality businesses as they boost domain authority and capture industry-specific searches from diners planning events, catering, or special occasions. Reviewflowz monitors all these essential platforms plus 200+ other review sites from one unified dashboard, so you never miss feedback that could impact your restaurant's reputation or guest experience.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your guest volume. A restaurant with 200 reviews sounds impressive until you realize it came from 15,000 guests (1.3% conversion rate), while your competitor's 80 reviews from 2,000 guests shows a much stronger 4% conversion rate. Because Reviewflowz integrates directly with Paytronix, we automatically calculate your true review conversion rate by dividing your reviews by your actual guest transactions, giving you the real performance metric that matters.
How does the review request actually get sent?
When a transaction completes in your Paytronix system (like a checkout, reservation completion, or dining experience ending), Reviewflowz automatically triggers a review request to that guest via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every guest gets contacted automatically without any manual work on your end. It's completely set-and-forget once the integration is live.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it incredibly effective for getting customer responses. Just like our other channels, WhatsApp requests are triggered automatically from your Paytronix events like completed checkouts, reservations, or dining experiences.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your Paytronix system to track which host, server, or manager handled each guest reservation or dining experience, then attributes incoming reviews to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards and coaching insights while avoiding Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Paytronix?
Setup takes just minutes, not days. Simply connect your Paytronix account, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this translates to pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
