When a visit completes, treatment finishes, or follow-up concludes in Pabau, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set your triggers once and never think about it again. Every single patient gets asked, every single time.
Your happiest patients, flagged in Pabau
When a patient leaves a 5-star Google review, that signal flows right back into Pabau, attached to their patient record. Now your clinical team knows who your biggest advocates are during their next appointment. Ask them for a video testimonial, a referral, or help with your patient education content.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor, physician, nurse, or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Pabau, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per patient encounter. The metric that matters.
A clinic with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients. A 7.5% rate. They're winning. Because Reviewflowz connects to Pabau, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound authentically medical. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry credibility and domain authority in medical search results. These specialized sites often appear at the top of search results when patients research doctors and medical practices, making them essential for your online reputation. Reviewflowz monitors all of these platforms plus 200+ others from one unified dashboard, so you never miss important patient feedback across the healthcare review ecosystem.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your patient volume. Since Reviewflowz integrates directly with Pabau, we automatically calculate your review conversion rate by dividing your reviews by total patient encounters. A practice with 50 reviews from 500 patients (10% conversion rate) is dramatically outperforming one with 200 reviews from 10,000 patients (2% conversion rate).
How does the review request actually get sent?
When a visit is completed, treatment finished, or follow-up is marked done in Pabau, Reviewflowz automatically detects this trigger and immediately sends a review request to your patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication channel, then every patient automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than email, especially in markets where WhatsApp is the primary communication channel. Review requests are sent automatically from Pabau when appointments are completed, treatments finished, or follow-ups are done, just like our email and SMS triggers.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, absolutely. Because Reviewflowz integrates directly with Pabau, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus it helps avoid Google's tendency to flag or remove reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Pabau?
Setup takes minutes, not days. Simply connect your Pabau system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Pabau practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
