When a cleaning, crown, filling, implant, or any treatment is marked complete in Oryx, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and never worry about asking for reviews again. Every single patient gets prompted to leave feedback on Google, Healthgrades, Zocdoc, and other key review sites.
Your happiest patients, flagged in Oryx
When a patient leaves a 5-star Google review, that signal flows right back into Oryx attached to their patient record. Now your front desk knows who your biggest fans are when they call to schedule their next cleaning or crown appointment. Ask them for a video testimonial, a referral, or help with your Google Q&A while you have them engaged.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Oryx, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 1,500 patients. They're winning at 4%. Because Reviewflowz connects to Oryx, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like they came from your practice. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for dental businesses?
Google Reviews is always your #1 priority since most patients discover dental practices through local search, but Healthgrades and Zocdoc are critical for industry-specific patient research, while Yelp and Facebook boost your domain authority and local visibility. These platforms are where patients specifically look when choosing providers for cleanings, crowns, implants, orthodontics, and other dental services. Reviewflowz monitors Google, Healthgrades, Zocdoc, Yelp, Facebook, and 200+ other review sites from one centralized dashboard, so you never miss patient feedback that could impact your practice growth.
How do I measure my review performance?
Most practices only count total reviews, but that's meaningless without knowing your patient volume. Because Reviewflowz integrates directly with Oryx, we automatically calculate your review conversion rate by dividing your reviews by your total patient appointments. A practice with 50 reviews from 500 patients (10% conversion rate) is dramatically outperforming one with 200 reviews from 10,000 patients (2% conversion rate).
How does the review request actually get sent?
When you mark an appointment as completed in Oryx, Reviewflowz automatically triggers a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Oryx trigger event and your preferred communication method, then every completed appointment automatically sends a review request without any manual work. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with impressive 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Oryx when appointments are completed, treatments finished, or cleanings done, just like our email and SMS options.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Oryx system to identify which dentist, hygienist, or orthodontist handled each patient's cleaning, filling, crown, or other procedure, then attributes incoming reviews to the correct provider without patients needing to mention names. This gives you detailed performance tracking for each staff member while avoiding Google's tendency to flag reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Oryx?
Setup takes just minutes, not days. Simply connect your Oryx software to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.