From visit complete to review request. Automatically.
When a visit completes, treatment finishes, or discharge happens in Office Practicum, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked on their preferred channel.
Your happiest patients, flagged in Office Practicum
When a patient leaves a 5-star Google review, that signal flows right back into Office Practicum attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or a case study for your website.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell provider names. Reviewflowz takes a different approach. Because it's connected to Office Practicum, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed without any name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance insights.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per patient encounter. The metric that matters.
A practice with 200 reviews sounds impressive until you realize they've seen 15,000 patients. That's a 1.3% conversion rate. Your competitor across town has 80 reviews from 2,000 patients, a 4% rate. Because Reviewflowz connects to Office Practicum, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what healthcare provider has time to craft thoughtful responses to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz uses AI to generate professional, on-brand replies in seconds. Review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
For healthcare practices, Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but industry-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are equally crucial for domain authority and capturing patients actively searching for medical providers. These healthcare-focused review sites often appear at the top of search results when patients research doctors and specialists in their area. Reviewflowz monitors all of these key platforms plus 200+ additional review sites from one centralized dashboard, ensuring you never miss patient feedback across the entire review ecosystem.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate by dividing reviews by patient encounters. Since Reviewflowz integrates with Office Practicum, it automatically calculates this metric for you. A practice with 80 reviews from 2,000 patients (4% conversion) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in Office Practicum, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred communication channel, then every patient automatically receives a review request from that point forward. It's completely hands-off once set up, requiring zero manual work from your staff.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far exceeding traditional email. Just like our email and SMS features, WhatsApp requests are automatically triggered from Office Practicum when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review attribution by connecting directly to your Office Practicum EHR to identify which healthcare provider handled each patient encounter. When reviews come in, they're automatically assigned to the correct doctor, physician, nurse, or provider without patients needing to mention names, giving you detailed performance insights and staff leaderboards. This also helps protect your reviews from Google's automated removal system, since reviews mentioning specific provider names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with Office Practicum?
Setup takes just minutes, not days. Simply connect your Office Practicum system, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this translates to just pennies per review collected, making it an extremely cost-effective way to build your online reputation and attract new patients to your Office Practicum system.
