When a checkout completes, reservation ends, or dining experience finishes in Now Book It, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it once and every single guest gets asked for their feedback. No manual follow-ups, no forgotten requests, no missed opportunities.
Your happiest guests, flagged in Now Book It
When a guest leaves a 5-star review on Google or Yelp, that signal flows right back into Now Book It attached to their reservation record. Now your host, server, or manager knows exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to bring friends for their next celebration.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or host by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Now Book It, it already knows which staff member handled the reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A hotel with 200 reviews sounds impressive until you realize they hosted 5,000 guests. That's a 4% conversion rate. Your competitor down the street has 80 reviews from 800 guests. A 10% rate. They're winning. Because Reviewflowz connects to Now Book It, it knows exactly how many reservations you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review across Google, TripAdvisor, OpenTable, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but TripAdvisor, Yelp, OpenTable, and Facebook are equally crucial for hospitality businesses as they drive domain authority and capture industry-specific searches where guests actively research dining and accommodation options. These platforms are where your potential guests are already looking, so maintaining a strong presence across all of them is essential for booking conversions. Reviewflowz monitors Google, TripAdvisor, Yelp, OpenTable, Facebook, and 200+ other review sites from one centralized dashboard, so you never miss a review that could impact your reservations.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your guest volume. A hotel with 200 reviews from 15,000 guests (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 guests (4% conversion). Because Reviewflowz integrates directly with Now Book It, we automatically calculate your true review conversion rate by dividing your reviews by your actual bookings, giving you the metric that really matters.
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or their event ends in Now Book It, Reviewflowz automatically detects this trigger and immediately sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every guest automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Now Book It events like checkouts, completed reservations, or finished dining experiences, just like our email and SMS options.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically pulls staff assignment data from Now Book It to attribute each review to the correct host, server, or manager who handled that guest's reservation or dining experience, without requiring guests to mention names. This gives you detailed performance leaderboards for your hospitality team while avoiding Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Now Book It?
Setup takes just minutes, not days. Simply connect your Now Book It account, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
