When an invoice is marked paid in Netsuite, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it — every payment triggers an outreach using the customer data already in your system. No extra tools, no manual follow-ups, just seamless review generation from your existing workflow.
Review signals, right inside Netsuite
When customers leave reviews—positive or negative—those signals automatically flow into their Netsuite records. Now you can instantly identify your promoters and detractors without switching between systems. Turn your happiest customers into video testimonials, referrals, and case studies by knowing exactly who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it's connected to NetSuite, it already knows who handled each transaction. When the review comes in, it's automatically attributed without needing names mentioned, so reviews read naturally and fewer get removed while you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to Netsuite, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate — the only metric that reveals if you're actually outperforming competitors.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI — across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and visibility. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to choose—you can track and manage reviews across all relevant sites simultaneously.
How do I measure my review performance?
Don't just count reviews—measure your review conversion rate by dividing total reviews by total customers served, because 80 reviews from 2,000 customers (4% conversion) vastly outperforms 200 reviews from 15,000 customers (1.3% conversion). Since Reviewflowz integrates directly with NetSuite, it automatically calculates this critical metric for you by pulling your actual customer/invoice data as the denominator. This gives you the real performance insight that raw review counts can't provide.
How does the review request actually get sent?
When a payment is received and an invoice is marked as paid in NetSuite, Reviewflowz automatically detects this event and immediately sends a review request to your customer through your chosen channel—email, SMS, or WhatsApp. You configure this once by selecting the payment trigger and your preferred communication method, then every future paid invoice automatically generates a review request without any manual intervention. It's completely set-and-forget—no clicking, no remembering, no manual follow-up required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates - significantly higher than email. WhatsApp requests work just like email and SMS, automatically triggering from Netsuite when an invoice is paid or payment is received.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks this by connecting to your Netsuite data to identify which team member handled each invoice, so when reviews come in they're attributed to the right person without customers needing to mention names. This gives you per-staff leaderboards and performance insights while also helping avoid Google's tendency to flag and remove reviews that specifically mention staff member names.
How long does it take to set up Reviewflowz with Netsuite?
Setup takes minutes, not days—simply connect your Netsuite account, select your trigger (like invoice paid or payment received), choose your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department required, and your first review request goes out the same day. It's that simple.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most NetSuite businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on a pay-as-you-go basis.
