Turn every NaVetor appointment into review requests
When an appointment is completed, surgery finished, or wellness exam wrapped up in NaVetor, Reviewflowz automatically sends a review request to the pet owner via email, SMS, or WhatsApp. You configure it once, and every single pet owner gets asked for a review without you lifting a finger. No manual follow-ups, no missed opportunities, no hassle.
Your happiest pet owners, flagged in NaVetor
When a pet owner leaves a 5-star Google review, that signal flows right back into NaVetor attached to their client record. Now your front desk knows which pet parents are your biggest advocates. Ask them for a video testimonial about their dog's surgery recovery, a referral for their neighbor's new puppy, or help answering questions from other pet owners online.
Staff attribution without the name-drop
Most veterinary clinics ask pet owners to mention their veterinarian or vet tech by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to NaVetor, it already knows which veterinarian handled the wellness exam or which vet tech assisted with vaccinations. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A veterinary practice with 150 reviews sounds impressive until you realize they've seen 8,000 pet owners. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 clients, a 7.5% rate. They're winning. Because Reviewflowz connects to NaVetor, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 280 visits this month, 31 reviews, 11.1% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with pet owners, and gives unhappy clients a reason to return. But what veterinarian has time to craft thoughtful replies to every single review while managing wellness exams, surgeries, and vaccinations? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, Nextdoor, and 200+ other platforms. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for veterinary businesses?
Google Reviews is always #1 for veterinary practices since most pet owners search "veterinarian near me" on Google first, but Yelp, Facebook, and Nextdoor are crucial for building domain authority and capturing pet owners who research on industry-specific platforms. Nextdoor is particularly valuable for veterinary clinics because pet owners frequently seek local vet recommendations from neighbors in their community. Reviewflowz monitors all of these essential platforms plus 200+ other review sites from one centralized dashboard, ensuring your NaVetor practice data stays synchronized with your online reputation management.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient visits), because a practice with 50 reviews from 500 patients (10%) outperforms one with 200 reviews from 15,000 patients (1.3%). Reviewflowz automatically calculates this for you by pulling your patient visit data directly from NaVetor, giving you the complete picture of your review performance.
How does the review request actually get sent?
When you mark an appointment as completed in NaVetor (whether it's a routine checkup, surgery, or wellness visit), Reviewflowz automatically detects this trigger and sends a review request to the pet owner through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every pet owner gets contacted automatically without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from NaVetor when appointments, surgeries, or wellness checks are completed, just like our email and SMS options. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which veterinarian or vet tech generates the most reviews?
Yes! Since Reviewflowz integrates directly with NaVetor, it automatically knows which veterinarian or vet tech handled each pet's visit and attributes incoming reviews to the correct staff member without requiring pet owners to mention names. This gives you detailed performance tracking and leaderboards for your veterinary team, plus it helps avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with NaVetor?
Setting up Reviewflowz with NaVetor takes just minutes, not days. Simply connect your NaVetor system, choose your trigger and communication channel, and you're ready to go with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most veterinary practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
