When a visit completes, treatment finishes, or discharge processes in myCare iMedicWare, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set your triggers once and forget it. Every single patient gets asked automatically, without you lifting a finger.
Your happiest patients, flagged in myCare iMedicWare
When a patient leaves a 5-star Google review, that signal flows right back into myCare iMedicWare and gets attached to their patient record. Now your clinical staff knows exactly who your biggest fans are during appointments and can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to myCare iMedicWare, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
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Reviews per patient encounter. The metric that matters.
A practice with 150 reviews sounds impressive until you realize they've had 12,000 patient encounters. That's a 1.25% conversion rate. Your competitor down the street has 65 reviews from 800 encounters. A 8.1% rate that's crushing you. Because Reviewflowz connects to myCare iMedicWare, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates on-brand replies using AI in seconds. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and where patients actively research providers. Yelp also remains important for general online reputation across all healthcare specialties. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice's online reputation.
How do I measure my review performance?
Don't just count raw reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), because 200 reviews from 15,000 patients (1.3%) means you're losing to a competitor with 80 reviews from 2,000 patients (4%). Reviewflowz automatically calculates this conversion rate by connecting to your myCare iMedicWare patient data, giving you the complete performance picture.
How does the review request actually get sent?
When you mark a visit as completed, treatment as finished, or discharge a patient in myCare iMedicWare, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred channel, then every patient gets asked for a review automatically from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp offers significantly higher open rates (close to 98%) compared to email, making it especially effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from myCare iMedicWare when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with myCare iMedicWare to automatically attribute each patient review to the correct healthcare provider based on appointment and encounter data, so you get accurate per-provider performance tracking without patients needing to mention names. This automatic attribution also helps prevent Google from flagging reviews, since reviews that specifically name doctors or staff members are more likely to be removed by review platforms.
How long does it take to set up Reviewflowz with myCare iMedicWare?
Setup takes just minutes, not days. Simply connect your myCare iMedicWare system, select your trigger and communication channel, and you're live with no developer or IT support required. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices using myCare iMedicWare, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same flexible credit system.
