When an invoice is marked paid in MoverBase, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked — no spreadsheets, no reminders, no extra steps. It works seamlessly with the data already in your MoverBase system.
Know exactly who your promoters are
When a customer leaves a 5-star Google review, that signal shows up right in their MoverBase record. Now you know exactly who your biggest fans are — and who might need extra attention. Ask your promoters for video testimonials, referrals, or case studies, because your best marketing comes from your happiest customers.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it's connected to MoverBase, it already knows who handled each transaction. When reviews come in, they're automatically attributed to the right team member without any names mentioned. Reviews read naturally, fewer get removed by Google, and you still get complete per-person performance tracking.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to MoverBase, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate — the only metric that shows if you're actually outperforming competitors.
Every review gets a reply. Automatically.
Replying to reviews improves your local SEO rankings, shows potential customers you care, and helps retain unhappy clients — but nobody has time to craft thoughtful responses to every single one. Reviewflowz uses AI to generate on-brand replies across Google, Yelp, Facebook, and 200+ other platforms in seconds. Review and approve each response, or let them publish automatically — either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google should always be your #1 priority since it's where most customers discover businesses, followed by widely-used platforms like Yelp, Facebook, and Trustpilot. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose—we'll help you identify which sites matter most for your specific business and manage them all in one place.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your customer volume—a company with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates directly with MoverBase, it automatically calculates your true review conversion rate by dividing your reviews by your total invoices, giving you the metric that actually matters for measuring performance against competitors.
How does the review request actually get sent?
When an invoice is marked as paid in MoverBase, Reviewflowz automatically detects this payment event and sends a review request to your customer through your chosen channel—email, SMS, or WhatsApp. You configure this once by selecting the payment trigger and your preferred communication method, then every paid invoice automatically generates a review request without any manual intervention. It's completely set-and-forget—no ongoing work required from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with significantly higher open rates than email (close to 98%). Just like email and SMS, WhatsApp requests are triggered automatically from MoverBase when an invoice is paid or payment is received. This makes WhatsApp especially effective in markets where it's the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your MoverBase data to see who handled each invoice. When reviews come in, the system attributes them to the correct team member without customers needing to mention names, giving you detailed performance tracking and leaderboards. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with MoverBase?
Setup takes just minutes, not days - simply connect your MoverBase account, choose your trigger (like invoice paid or payment received), select your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department needed, and your first automated review request goes out the same day. It's that simple.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most moving companies, this translates to just pennies per review collected, making it a minimal cost relative to the value each review brings to your business.
