Every delivery completion triggers a review request
When MoveitPro marks a move completed, shipment delivered, or freight order finished, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single delivery automatically generates a review opportunity. No manual follow-ups, no forgotten customers, no missed chances to build your reputation.
Your happiest customers, flagged in MoveitPro
When a customer leaves a 5-star review about their delivery, that signal flows right back into MoveitPro attached to their shipment record. Now your dispatchers and drivers know exactly who your biggest fans are. Ask them for a video testimonial, referral, or case study. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most logistics companies ask customers to mention their driver, mover, or dispatcher by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to MoveitPro, it already knows which team member handled each move or delivery. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-driver performance breakdowns.
How serious are you about your reviews?
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A logistics company with 50 reviews sounds impressive until you realize they completed 800 deliveries. That's a 6.3% conversion rate. Your competitor has 35 reviews from 200 deliveries, achieving a 17.5% rate. They're winning. Because Reviewflowz connects to MoveitPro, it knows exactly how many jobs you completed, showing you: 342 completed deliveries this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and helps recover unhappy ones before they switch carriers. But what driver, mover, or dispatcher has time to reply to every single review across Google, Yelp, BBB, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like they came from your logistics team. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for logistics businesses?
For logistics and moving companies, Google Reviews is always the #1 priority since customers search there first, but Yelp, Facebook, and BBB are crucial for building domain authority and capturing industry-specific searches where customers compare logistics providers. These platforms significantly impact your online reputation when potential clients research freight, shipping, and delivery services. Reviewflowz monitors all these essential sites plus 200+ others from one centralized dashboard, so you never miss important feedback across the logistics industry.
How do I measure my review performance?
Most logistics companies make the mistake of counting raw reviews, but 200 reviews means nothing without knowing if they came from 2,000 or 20,000 completed jobs. Reviewflowz connects directly to MoveitPro to automatically calculate your true review conversion rate by dividing your reviews by your total completed moves and deliveries. This lets you see that a competitor with 50 reviews from 500 jobs (10% rate) is vastly outperforming your 300 reviews from 10,000 jobs (3% rate).
How does the review request actually get sent?
When MoveitPro marks a delivery as completed or shipment as delivered, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed job automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to traditional email, making it highly effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from MoveitPro when moves, deliveries, or shipments are completed.
Can I track which driver, mover, or dispatcher generates the most reviews?
Yes. Reviewflowz automatically pulls job data from MoveitPro to attribute each review to the specific driver, mover, or dispatcher who handled that delivery or move, giving you detailed performance leaderboards without customers needing to mention staff names. This automatic attribution also helps prevent Google from flagging reviews, since reviews that specifically name employees are more likely to be removed by Google's algorithms.
How long does it take to set up Reviewflowz with MoveitPro?
Setup takes just minutes, not days. Simply connect your MoveitPro account, select your trigger event and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, with WhatsApp pricing varying by country. These are pay-as-you-go credits with no monthly minimums or contracts. For most logistics businesses, the cost per review collected works out to just pennies compared to the value each review brings to your MoveitPro operations.
