When a move completes, delivery finishes, or tow wraps up in Movegistics, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single job becomes a review opportunity. No manual follow-ups, no missed requests, no forgetting to ask your best customers.
Your biggest fans, flagged in Movegistics
When a customer leaves a 5-star Google review, that signal flows right back into Movegistics attached to their job record. Now your dispatchers and drivers know who your promoters are. Ask them for a video testimonial, a referral, or help with your next case study.
Staff attribution without the name-drop
Most moving companies ask customers to mention their driver or crew by name in reviews. Problem: Google flags those reviews more often as spam, and customers forget or misspell names. Reviewflowz takes a different approach. Because it connects to Movegistics, it already knows which driver handled each completed move. When the review comes in, it's automatically attributed to the right team member. Your reviews read naturally, fewer get removed, and you still get per-driver performance data for leaderboards and coaching.
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Reviews per completed job. The metric that matters.
A moving company with 150 reviews sounds impressive until you realize they completed 2,000 jobs. That's a 7.5% conversion rate. Your competitor has 80 reviews from 400 jobs. a 20% rate, and they're winning. Because Reviewflowz connects to Movegistics, it knows exactly how many trips you completed. So instead of celebrating raw numbers, you see: 284 completed moves this month, 52 reviews, 18.3% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But what driver or mover has time to reply to every single review between jobs? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, BBB, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for transportation businesses?
For moving, transportation, towing, shuttle, and delivery companies, Google Reviews is always the #1 priority since it directly impacts local search rankings, followed by Yelp, Facebook, and BBB which boost domain authority and capture industry-specific searches where customers research transportation services. Reviewflowz monitors all of these critical platforms plus 200+ additional review sites from one centralized dashboard, ensuring you never miss feedback that could impact your transportation business.
How do I measure my review performance?
Don't just count reviews. Review conversion rate matters more, which is your total reviews divided by completed moves. Since Reviewflowz integrates with Movegistics, we automatically calculate this metric for you by pulling your completed trip data, so you can see if your 200 reviews from 15,000 moves (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 moves (4%).
How does the review request actually get sent?
When a job status changes to "completed" in Movegistics (move completed, delivery finished, tow done), Reviewflowz automatically detects this trigger and sends a review request to your customer via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every completed job automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Movegistics when your move, ride, delivery, or tow is completed, just like our email and SMS options.
Can I track which driver or mover generates the most reviews?
Yes, Reviewflowz automatically tracks which driver or mover generates each review by connecting directly to your Movegistics dispatch data, so reviews are attributed to the correct team member without customers needing to mention names. This gives you detailed performance leaderboards and coaching insights for your transportation team. Plus, this approach helps avoid Google's tendency to flag and remove reviews that specifically mention driver or staff names.
How long does it take to set up Reviewflowz with Movegistics?
Setup takes just minutes, not days. Simply connect your Movegistics account, select your trigger (move completed, delivery done, etc.), choose your preferred channel (email, SMS, or WhatsApp), and you're live with no developer or IT support needed. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most transportation companies, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
