When a move finishes, ride ends, or delivery completes in Moovsapp, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single customer gets asked automatically. No manual follow-up, no forgotten requests, no missed opportunities.
Your happiest customers, flagged in Moovsapp
When a customer leaves a 5-star Google review after their move or delivery, that signal flows right back into Moovsapp attached to their job record. Now your dispatchers and drivers know who your biggest fans are. Ask them for a video testimonial, a referral, or case study about their seamless moving experience.
Staff attribution without the name-drop
Most transportation companies ask customers to mention their driver or mover by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Moovsapp, it already knows which driver handled each completed trip or move. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed by Google, and you still get per-driver performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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Reviews per completed trip. The metric that matters.
A moving company with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs. A 20% rate. They're winning. Because Reviewflowz connects to Moovsapp, it knows exactly how many trips you completed. So instead of celebrating raw numbers, you see: 342 completed moves this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But what driver or dispatcher has time to reply to every single review between routes and jobs? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, BBB, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for transportation businesses?
Google Reviews is always your #1 priority since customers search there first for moving, towing, shuttle, and delivery services. However, Yelp, Facebook, and BBB are crucial for building domain authority and capturing industry-specific searches where customers compare transportation providers. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by completed moves), because 200 reviews from 15,000 customers (1.3%) means you're losing to a competitor with 80 reviews from 2,000 customers (4%). Reviewflowz automatically calculates this conversion rate by pulling your completed trip data directly from Moovsapp, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a job status changes to completed in Moovsapp (move finished, ride ended, delivery completed, or tow done), Reviewflowz automatically detects this trigger and sends a review request to your customer via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every completed job automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it especially powerful for transportation businesses. Just like email and SMS, WhatsApp requests are triggered automatically from Moovsapp when rides, deliveries, tows, or moves are completed.
Can I track which driver or mover generates the most reviews?
Yes. Reviewflowz automatically connects to your Moovsapp data to track which driver handled each completed move or delivery, so when reviews come in, they're instantly attributed to the right team member without customers needing to mention names. This gives you clear performance insights for each driver while avoiding Google's tendency to flag reviews that specifically name staff members.
How long does it take to set up Reviewflowz with Moovsapp?
Setup takes just minutes, not days. Simply connect your Moovsapp account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most transportation businesses, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
