When a checkout completes, reservation ends, or dining experience finishes in MoeGo, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and forget it. Every single guest gets asked to leave reviews on Google, TripAdvisor, Yelp, OpenTable, and Facebook without you lifting a finger.
Your happiest guests, flagged in MoeGo
When a guest leaves a 5-star review on Google or Yelp, that signal flows directly back into MoeGo, attached to their reservation record. Now your front desk and event coordinators know exactly who your biggest fans are. Ask them for video testimonials, referrals, or to share their experience at your next event.
Staff attribution without the name-drop
Most hospitality businesses ask guests to mention their server, host, or manager by name in reviews. Problem: Google's spam filters flag these reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it connects directly to MoeGo, it already knows which staff member handled each reservation, table, or event. When reviews come in, they're automatically attributed to the right person. Your reviews read naturally, fewer get removed by Google, and you still get detailed performance data for each team member.
How serious are you about your reviews?
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A restaurant with 500 reviews sounds impressive until you learn they served 20,000 guests. That's a 2.5% conversion rate. Your competitor has 150 reviews from 3,000 guests. a 5% rate that crushes yours. Because Reviewflowz connects to MoeGo, it knows exactly how many reservations and bookings you completed. So instead of celebrating raw numbers, you see: 428 bookings this month, 63 reviews, 14.7% conversion rate. That's the metric you optimize to beat competitors.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review? Reviewflowz generates on-brand replies using AI across Google, TripAdvisor, OpenTable, Yelp, and 200+ other platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and visibility, but hospitality businesses also need to monitor TripAdvisor, Yelp, OpenTable, and Facebook because these platforms drive industry-specific bookings and build crucial domain authority. These sites are where guests actively research restaurants, hotels, and event venues before making reservations. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, so you never miss important feedback that could impact your MoeGo bookings.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your guest volume. The real metric is review conversion rate (reviews divided by total guests), and since Reviewflowz connects directly to MoeGo, we automatically calculate this for you using your actual booking data. A property with 80 reviews from 2,000 guests (4% conversion) is significantly outperforming one with 200 reviews from 15,000 guests (1.3% conversion).
How does the review request actually get sent?
When a guest completes their checkout, reservation, dining experience, or event in MoeGo, Reviewflowz automatically detects this trigger and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every guest receives the request automatically without any manual work from your team. It's completely set-and-forget automation that runs in the background of your MoeGo operations.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp offers significantly higher open rates (close to 98%) compared to email, making it especially effective in markets where WhatsApp is the primary communication channel. Review requests are automatically triggered from MoeGo events like checkout, reservation completion, or event ending, just like our email and SMS options.
Can I track which host, server, or manager generates the most reviews?
Yes, Reviewflowz automatically tracks which host, server, or manager generates reviews by connecting directly to your MoeGo reservation and booking data. When guests leave reviews, our system attributes them to the correct staff member who handled their dining experience, event, or reservation without requiring guests to mention names. This protects your reviews from Google's removal policies, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with MoeGo?
Setup takes just minutes, not days. Simply connect your MoeGo account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same flexible credit system.
