When a visit is completed, patient is discharged, or follow-up is finished in Meditech, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single patient gets asked for feedback without you lifting a finger.
Your happiest patients, flagged in Meditech
When a patient leaves a 5-star review, that signal flows directly into Meditech and appears on their patient record. Now your care team instantly knows who your promoters are during every visit. Ask them for referrals, video testimonials, or case studies while they're still in your system.
Staff attribution without the name-drop
Most practices ask patients to mention their physician by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Meditech, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're dominating. Because Reviewflowz connects to Meditech, it knows exactly how many patient encounters you completed, so instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while your competitors stay blind to theirs.
AI replies to reviews while you chart
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what provider using Meditech has time to reply to every single review between patient visits and chart documentation? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
For EHR businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and reaching patients who specifically search for medical providers online. These industry-focused review sites carry significant weight with patients researching healthcare options and making appointment decisions. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring your Meditech practice never misses critical patient feedback across the review ecosystem.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. A practice with 200 reviews from 15,000 patients (1.3% conversion rate) is actually underperforming compared to one with 80 reviews from 2,000 patients (4% conversion rate). Because Reviewflowz integrates directly with Meditech, it automatically calculates your true review conversion rate by dividing your reviews by your actual patient encounters.
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is finished in Meditech, Reviewflowz automatically detects this trigger and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every qualifying patient automatically receives a review request without any manual intervention. It's completely set-and-forget automation that runs in the background of your Meditech workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Meditech when visits are completed, discharges occur, or follow-ups are finished, just like our email and SMS options.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your Meditech EHR to attribute each review to the correct physician, nurse, or provider without patients needing to mention names. This gives you detailed per-staff performance tracking while avoiding Google's tendency to flag reviews that specifically name healthcare providers.
How long does it take to set up Reviewflowz with Meditech?
Setup takes just minutes, not days. You simply connect your Meditech system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
