From MedHost discharge to review request. Automatically.
When a visit is completed, patient is discharged, or follow-up is marked complete in MedHost, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget it. Every single patient gets asked for a review without any manual work from your staff.
Your happiest patients, flagged in MedHost
When a patient leaves a 5-star review, that signal flows directly into MedHost and appears on their patient record. Now your clinical staff and front desk know exactly who your promoters are during every interaction. Ask these happy patients for video testimonials, referrals, or case studies to amplify your practice's reputation.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to MedHost, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've treated 8,000 patients. That's a 1.9% conversion rate. Your competitor down the hall has 60 reviews from 800 patients. They're winning at 7.5%. Because Reviewflowz connects to MedHost, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for ehr businesses?
For EHR businesses, Google Reviews is always #1 since it directly impacts local search rankings, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and capturing patients actively searching for medical providers. These industry-specific review sites carry significant weight with potential patients who rely on them for healthcare decisions, making them essential for your practice's online reputation. Reviewflowz monitors all of these critical platforms plus 200+ others from one centralized dashboard, so you never miss important feedback from patients using your MedHost system.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews ÷ patient encounters), because 200 reviews from 15,000 patients (1.3%) means you're underperforming compared to a competitor with 80 reviews from 2,000 patients (4%). Reviewflowz automatically calculates this conversion rate by pulling your patient encounter data directly from MedHost, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in MedHost, Reviewflowz automatically detects this trigger and sends a review request to your patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your preferred trigger event and communication channel, then every qualifying patient receives a review request automatically. No manual sending or daily management required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from MedHost when visits are completed, discharged, or follow-ups are finished, just like our email and SMS options.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by individual provider through its direct integration with your MedHost EHR system. When patients leave reviews, our platform uses the encounter data from MedHost to automatically attribute each review to the correct physician, nurse, or provider without requiring patients to mention names. This approach also reduces the risk of Google flagging reviews, since reviews containing specific staff names are more likely to be removed by Google's algorithms.
How long does it take to set up Reviewflowz with MedHost?
Setup takes just minutes, not days. Simply connect your MedHost system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
