When a job closes, inspection passes, or invoice gets paid in MarketSharp, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, just consistent review requests flowing to Google, Yelp, Angi, and more.
Your happiest homeowners, flagged in MarketSharp
When a homeowner leaves a 5-star Google review, that signal flows right back into MarketSharp attached to their customer record. Now your office staff and field teams know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to be a showcase home for prospects in their neighborhood.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician, installer, or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to MarketSharp, it already knows which team member handled each completed job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor down the street has 35 reviews from 200 jobs, a 17.5% rate. They're winning. Because Reviewflowz connects to MarketSharp, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like your crew wrote them. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always the #1 priority for contractors since most customers search "plumber near me" or "HVAC repair" directly on Google, but industry-specific platforms like Angi, HomeAdvisor, and BBB are crucial for domain authority and capturing customers already looking for home improvement services. Yelp and Facebook also drive significant local discovery for roofing, plumbing, electrical, and other field service businesses. Reviewflowz monitors all of these major platforms plus 200+ other review sites from one centralized dashboard, so you never miss feedback that could impact your MarketSharp leads.
How do I measure my review performance?
Most contractors only count total reviews, but that's meaningless without knowing how many jobs you completed. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by completed jobs from MarketSharp, so you can see if your 200 reviews from 15,000 customers (1.3%) is actually underperforming a competitor's 80 reviews from 2,000 customers (4%). This conversion rate is the only metric that truly measures how well you're turning satisfied customers into online advocates.
How does the review request actually get sent?
When a job reaches completion in MarketSharp (final inspection passed and invoice paid), Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every qualifying job automatically sends the request without any manual intervention. It's completely set-and-forget automation that runs in the background of your normal MarketSharp workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it extremely effective for getting customer responses. Just like our email and SMS options, WhatsApp requests are triggered automatically from MarketSharp when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Since Reviewflowz integrates directly with MarketSharp, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the right team member without customers needing to mention names. This gives you detailed performance tracking and leaderboards for your field staff, plus helps avoid Google review removals since reviews mentioning specific technician names often get flagged.
How long does it take to set up Reviewflowz with MarketSharp?
Setup takes just minutes, not days. Simply connect your MarketSharp account, pick your trigger (like job completed or invoice paid), choose your channel (email, SMS, or WhatsApp), and you're live with no developer needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a simple pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
