When you mark a job complete, project delivered, or invoice paid in Markate, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review without any extra steps. No manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their Markate record. Now you can instantly identify your biggest advocates and ask them for referrals, testimonials, or case studies. Your happiest clients are your best marketing asset, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a team member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it connects to Markate, it already knows which team member handled each project or job. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 150 reviews sounds impressive until you realize they completed 2,000 job or projects. That's a 7.5% conversion rate. Your competitor has 60 reviews from 400 job or projects, a 15% rate. They're winning. Because Reviewflowz connects to Markate, it knows exactly how many job or projects you completed, giving you the real metric: 287 job or projects this month, 41 reviews, 14.3% conversion rate. No other review platform can calculate this because they don't have your project data.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer discovery. Beyond Google, focus on the major platforms like Yelp, Facebook, and Trustpilot, plus any industry-specific review sites relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one centralized dashboard, so you don't have to choose or manage them separately.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews ÷ total jobs/clients). Because Reviewflowz integrates with Markate, it automatically calculates this rate using your actual project data, so you can see that 80 reviews from 2,000 clients (4%) beats 200 reviews from 15,000 clients (1.3%) every time.
How does the review request actually get sent?
When a specific event happens in Markate like a job completion, project delivery, or invoice payment, Reviewflowz automatically triggers and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it much more effective than email, especially in markets where WhatsApp is the primary communication platform. Just like email and SMS, WhatsApp requests are automatically triggered from your Markate system when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Markate data to see who handled each job or project. When reviews come in, the system attributes them to the correct staff member without clients needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Markate?
Setting up Reviewflowz with Markate takes just minutes, not days. Simply connect your Markate account, select your trigger and preferred channel, and you're live with no developer needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
