When a visit completes, discharge processes, or follow-up finishes in Labcorp LIS, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient encounter becomes a review opportunity without lifting a finger.
Your happiest patients, flagged in Labcorp – LIS
When a patient leaves a 5-star review, that signal flows directly into Labcorp – LIS and appears in their patient record. Now your staff knows exactly who your promoters are during every interaction. Ask these happy patients for video testimonials, referrals, or case studies to fuel your best marketing.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Labcorp LIS, it already knows which physician, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to Labcorp LIS, it knows exactly how many patient encounters you completed, so you see what matters: 342 encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors chase vanity numbers.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what lab professional has time to reply to every single review while managing patient results and clinical workflows in Labcorp LIS? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for ehr businesses?
Google Reviews is always #1 for EHR companies since patients search there first, but healthcare-specific sites like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and industry-specific search visibility. These specialized platforms directly influence patient trust and referral decisions in the healthcare technology space. Reviewflowz monitors all of these key sites plus 200+ others from one unified dashboard, ensuring your EHR practice maintains a strong reputation across every platform that matters.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews divided by patient encounters). Since Reviewflowz connects directly to Labcorp LIS, it automatically calculates this rate for you. for example, 200 reviews from 15,000 patients (1.3% conversion) means you're underperforming compared to a competitor with 80 reviews from 2,000 patients (4% conversion).
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in Labcorp LIS, Reviewflowz automatically detects this trigger and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual intervention required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for patient engagement. Review requests are automatically triggered from Labcorp LIS when visits are completed, discharges occur, or follow-ups are finished, just like our email and SMS functionality.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with your Labcorp – LIS system to automatically pull patient encounter data and attribute each review to the specific provider who handled that patient's care, eliminating manual tracking. This EHR-driven attribution also helps your reviews avoid Google's name-mention flags, since patients don't need to specify staff names in their feedback.
How long does it take to set up Reviewflowz with Labcorp – LIS?
Setup takes just minutes, not days. Simply connect your Labcorp LIS system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support required. Your first review request goes out the same day you complete setup.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most Labcorp LIS practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
