Every completed transaction becomes a review request
When a payment is processed and marked complete in Juspay, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every transaction triggers the request. No manual follow-ups, no extra tools, just automatic reviews using the payment data you already have.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal flows directly into their Juspay record. Now you know exactly who your biggest fans are and can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Juspay, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers at a 4% rate. They're winning. Because Reviewflowz connects to Juspay, it knows exactly how many transactions you completed, so instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors stay blind to their actual performance.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google is always your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by transactions), because 50 reviews from 500 customers (10%) beats 200 reviews from 10,000 customers (2%). Since Reviewflowz integrates directly with your Juspay transaction data, you get this conversion rate automatically without manual calculation.
How does the review request actually get sent?
When a payment transaction completes successfully in Juspay, Reviewflowz automatically detects this trigger and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment completion trigger and your preferred communication channel, then every future Juspay transaction automatically generates a review request without any manual intervention. It's completely set-and-forget automation that runs in the background of your payment processing.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it extremely effective for getting customer responses. Just like our email and SMS options, WhatsApp requests are triggered automatically when transactions are completed in Juspay.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Juspay transaction data, so reviews are attributed to the right person without customers needing to mention names. This gives you detailed performance leaderboards and coaching insights for each team member. As an added benefit, this approach helps prevent Google from flagging your reviews, since reviews that mention specific staff names are more likely to be removed by Google's systems.
How long does it take to set up Reviewflowz with Juspay?
Setup takes just minutes, not days. Simply connect your Juspay account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, with pay-as-you-go pricing and no monthly minimums or contracts. For most Juspay users, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
