Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in iDentalSoft, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked automatically, no manual work required.
Your happiest patients, flagged in iDentalSoft
When a patient leaves a 5-star Google review about their crown or implant, that signal flows directly back into iDentalSoft attached to their patient record. Now your front desk knows exactly who your biggest fans are. Ask them for a video testimonial, a referral, or case study about their transformation.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to iDentalSoft, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed to the right dentist, hygienist, or orthodontist. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you learn they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor has 65 reviews from 1,200 patients. They're winning at 5.4%. Because Reviewflowz connects to iDentalSoft, it knows exactly how many appointments you completed, so you see what matters: 287 appointments this month, 31 reviews, 10.8% conversion rate. That's the metric you optimize against, not vanity numbers.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz uses AI to generate professional, on-brand replies in seconds. You can review and approve each response or let them publish automatically so no patient review ever goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since most patients find dentists through Google search, but Healthgrades, Zocdoc, Yelp, and Facebook are equally critical for building domain authority and capturing patients who search specifically on healthcare platforms. These industry-specific sites like Healthgrades and Zocdoc are where patients actively research dental services from cleanings to implants, crowns, and oral surgery. Reviewflowz monitors all of these essential platforms plus 200+ others from one unified dashboard, so your iDentalSoft practice data integrates seamlessly with comprehensive reputation management.
How do I measure my review performance?
Most practices only count total reviews, but that's meaningless without knowing your patient volume. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by total appointments from iDentalSoft, so you can see if your 200 reviews from 15,000 patients (1.3%) is actually underperforming a competitor's 80 reviews from 2,000 patients (4%). This gives you the real metric that matters for measuring review performance.
How does the review request actually get sent?
When you mark an appointment as completed or a treatment as finished in iDentalSoft, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from iDentalSoft when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your iDentalSoft system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed per-staff performance tracking while also protecting your reviews from Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with iDentalSoft?
Setup takes just minutes, not days. Simply connect your iDentalSoft account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a simple pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
