When a deal closes, contact reaches a lifecycle stage, or workflow completes in HubSpot, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set it once and every client gets asked using the contact data already in your HubSpot system. No extra tools, no manual follow up, no missed opportunities.
Know exactly who your promoters are
When a customer leaves a review (positive or negative), that signal flows directly into their HubSpot record. Now you can instantly identify your biggest advocates and turn them into your most powerful marketing assets. Ask your promoters for testimonials, referrals, or case studies. Your happiest customers become your best marketers.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to HubSpot, it already knows who handled each contact or deal. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 contacts. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 contacts. A 4% rate. Because Reviewflowz connects to HubSpot, it knows exactly how many contacts you have in your database. So instead of celebrating raw numbers, you see: 342 contacts this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts local search rankings and customer discovery. While Yelp, Facebook, and Trustpilot are valuable for most businesses, your specific industry may have specialized review platforms that matter more to your customers. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose and can manage your reputation across every site that matters.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your customer volume. Your review conversion rate (reviews ÷ total customers) is what actually matters. Since Reviewflowz integrates directly with HubSpot, it automatically calculates this metric for you by pulling your customer data, so you can see whether your 200 reviews from 15,000 customers (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 customers (4%).
How does the review request actually get sent?
When your HubSpot deal moves to "Closed Won" or a contact reaches a specific lifecycle stage you define, Reviewflowz automatically triggers and sends a review request via email, SMS, or WhatsApp to that client. You configure this once by selecting your HubSpot trigger event and preferred communication channel, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget once your initial setup is complete.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp for review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to traditional email, making it extremely effective for getting customer responses. Just like email and SMS, WhatsApp review requests are triggered automatically from your HubSpot workflows when campaigns complete or projects are delivered.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your HubSpot data to see who handled each client or subscriber. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's filters, since reviews that specifically mention staff names are more likely to get flagged and removed.
How long does it take to set up Reviewflowz with HubSpot?
Setup takes minutes, not days. Simply connect your HubSpot account, select your trigger and preferred channel, and you're live with no developer needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
