When a job is marked complete, inspection passes, or invoice gets paid in Housecall Pro, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single homeowner gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest homeowners, flagged in Housecall Pro
When a homeowner leaves a 5-star Google review, that signal flows right back into Housecall Pro attached to their customer record. Now your dispatcher and techs know who your biggest fans are. Ask them for a video testimonial, a referral, or to be a reference for nearby jobs.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician or crew lead by name in reviews. Problem: Google flags those reviews more often, and homeowners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Housecall Pro, it already knows which tech handled the job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-tech performance data for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.3% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Housecall Pro, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what contractor has time to reply to every single review across Google, Yelp, Angi, HomeAdvisor, and BBB? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always your #1 priority since most homeowners start their contractor search there, but industry-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for domain authority and capturing customers who search within those ecosystems. BBB and Facebook also drive significant trust and referrals for home improvement, roofing, plumbing, HVAC, and electrical businesses. Reviewflowz monitors all these critical platforms plus 200+ others from one unified dashboard, so you never miss feedback that could impact your reputation.
How do I measure my review performance?
Most contractors only count total reviews, but that's meaningless without knowing your job volume. Reviewflowz connects directly to Housecall Pro to calculate your review conversion rate (reviews ÷ completed jobs), so you can see that 200 reviews from 15,000 jobs (1.3%) actually underperforms 80 reviews from 2,000 jobs (4%). This gives you the real metric that matters for measuring and improving your reputation strategy.
How does the review request actually get sent?
When your job status changes to "completed" in Housecall Pro (or when an invoice gets marked as paid, depending on your trigger preference), Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it incredibly effective for getting customer responses. Like our email and SMS options, WhatsApp requests are automatically triggered from Housecall Pro when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by technician through its direct integration with Housecall Pro, attributing each customer review to the specific crew member who completed that job without requiring customers to mention names. This gives you detailed performance leaderboards and coaching insights for your field staff while avoiding Google's tendency to flag and remove reviews that specifically mention technician names. You'll get clean attribution data for every plumber, electrician, HVAC tech, or installer on your team.
How long does it take to set up Reviewflowz with Housecall Pro?
Setup takes just minutes, not days. You simply connect Housecall Pro to Reviewflowz, pick your trigger and channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your business.
