When you mark a job complete, project delivered, or invoice paid in GorillaDesk, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked. No extra tools, no manual follow-ups, just more reviews flowing from the work you're already doing.
Know exactly who your promoters are
When a client leaves a review (positive or negative), that signal flows directly into their GorillaDesk record. Now you can instantly identify your biggest advocates and turn them into your most powerful marketing asset. Ask your promoters for video testimonials, referrals, or case studies because your happiest clients are your best source of new business.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to GorillaDesk, it already knows who handled each job. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to GorillaDesk, it knows exactly how many job or projects you completed, so instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google should always be your #1 priority since it's where most customers discover businesses and read reviews. Yelp, Facebook, and Trustpilot are also important for most businesses, plus any industry-specific platforms that apply to your field. With Reviewflowz, you don't have to choose since our dashboard monitors all 200+ review sites, so you can manage everything from one place.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you served. Since Reviewflowz integrates with GorillaDesk, it calculates your true review conversion rate by dividing your reviews by your total jobs. A competitor with 80 reviews from 2,000 jobs (4% conversion) will outperform you with 200 reviews from 15,000 jobs (1.3% conversion).
How does the review request actually get sent?
When a job is completed, project delivered, or invoice paid in GorillaDesk, Reviewflowz automatically detects that trigger event and sends a review request to your client via email, SMS, or WhatsApp (whichever channel you've selected). You configure it once by choosing your trigger event and preferred communication channel, then every client automatically receives a review request from that point forward. No manual sending required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from GorillaDesk when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes! Reviewflowz automatically connects with your GorillaDesk data to attribute each review to the correct team member who handled that job, without requiring clients to mention names. This gives you accurate performance tracking while avoiding Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with GorillaDesk?
Setup takes just minutes, not days. Simply connect your GorillaDesk account, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
