From visit completed to review request, hands-free
When a visit is completed, discharged, or follow-up finished in Glenwood, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked without you lifting a finger.
Your happiest patients, flagged in Glenwood
When a patient leaves a 5-star review, that signal flows directly into Glenwood and attaches to their patient record. Now your clinical team knows exactly who your promoters are during every appointment. Ask these happy patients for video testimonials, referrals, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Glenwood, it already knows which physician handled the encounter. When the review comes in, it's automatically attributed to the right provider. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to Glenwood, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 284 encounters this month, 39 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows in Glenwood? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for EHR businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but for EHR practices, industry-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and where patients specifically research healthcare providers. These specialized medical review sites carry significant weight in clinical workflow decisions and patient trust-building. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring your Glenwood EHR practice maintains a strong reputation across every channel that matters to your patients.
How do I measure my review performance?
Most practices measure the wrong thing by counting total reviews, but 200 reviews means nothing without knowing if they came from 2,000 or 20,000 patients. Reviewflowz connects directly to your Glenwood EHR to automatically calculate your review conversion rate by dividing reviews by actual patient encounters, giving you the true metric that matters. This means you'll know whether your 3.5% conversion rate is beating competitors who might have more total reviews but only convert 1% of their patients.
How does the review request actually get sent?
When a visit is completed, discharged, or a follow-up is marked complete in Glenwood, Reviewflowz automatically detects this trigger and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Glenwood when visits are completed, discharges occur, or follow-ups are finished, just like email and SMS. This makes WhatsApp particularly effective in markets where it's the primary communication channel.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with your Glenwood EHR system to automatically track which physician, nurse, or provider handled each patient encounter, so when reviews come in they're attributed to the correct staff member without patients needing to mention names. This EHR-based attribution also helps protect your reviews from Google's removal policies, since reviews that specifically name healthcare providers are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with Glenwood?
Setup takes just minutes, not days. Simply connect your Glenwood system to Reviewflowz, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices using Glenwood, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
