Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in Fuse, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set your preferences once and forget about it. Every single patient gets asked automatically, with zero effort from your team.
Your happiest patients, flagged in Fuse
When a patient leaves a 5-star Google review, that signal flows right back into Fuse attached to their patient record. Now your front desk knows who your biggest fans are and can ask them for video testimonials, referrals, or case study participation. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Fuse, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for bonuses and coaching.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients over the past year. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 1,500 patients. a 4% rate, and they're winning. Because Reviewflowz connects to Fuse, it knows exactly how many appointments you completed, so instead of celebrating raw numbers, you see: 287 appointments this month, 39 reviews, 13.6% conversion rate. That's the metric you optimize to beat your competition.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI in seconds. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are equally critical for building domain authority and capturing industry-specific searches for services like implants, orthodontics, and oral surgery. These platforms help DSOs and individual practices appear credible across the entire patient journey from discovery to booking. Reviewflowz monitors all these major sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total patient appointments from Fuse. For example, a practice with 80 reviews from 2,000 patients (4% conversion rate) is actually outperforming a competitor with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark an appointment as completed in Fuse, Reviewflowz automatically detects this trigger and immediately sends a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual work. It's completely set-and-forget automation that runs in the background of your normal Fuse workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email, and works automatically with your Fuse appointments just like our other messaging channels. Review requests are triggered instantly when appointments, treatments, or cleanings are completed in Fuse.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes! Since Reviewflowz integrates directly with Fuse, it automatically knows which dentist, hygienist, or orthodontist treated each patient and attributes incoming reviews to the correct provider without patients needing to mention names. This gives you detailed per-staff performance tracking for your dental team while keeping your reviews safer from Google's automated removal system that often flags reviews mentioning specific staff names.
How long does it take to set up Reviewflowz with Fuse?
Setup takes just minutes, not days. Simply connect your Fuse software to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you complete setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
