When you mark a deal as closed, complete onboarding, or deliver a project in Fullbay, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your system.
Know exactly who your promoters are
When a customer leaves a review (positive or negative), that signal automatically syncs to their Fullbay record. Now you can instantly identify your biggest fans and take advocacy further with video testimonials, referrals, and case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Fullbay, it already knows who handled each client. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 clients. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 clients. A 4% rate. Because Reviewflowz connects to Fullbay, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number that beats your competition.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Yelp, Facebook, and Trustpilot are also valuable across most businesses, plus any industry-specific platforms relevant to your field. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to choose just a few.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume. A shop with 50 reviews from 500 customers (10% conversion rate) is vastly outperforming one with 200 reviews from 5,000 customers (4% conversion rate). Since Reviewflowz integrates directly with Fullbay, we automatically calculate your true review conversion rate by dividing your reviews by your closed jobs, giving you the metric that actually matters for beating competitors.
How does the review request actually get sent?
When a work order is marked as complete in Fullbay, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this automation once by selecting the trigger event and preferred communication method, then every completed job automatically generates a review request without any manual work. It's completely set-and-forget once you've completed the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Fullbay just like email and SMS when deals close or projects are delivered. This is especially effective in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Fullbay data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's automatic removal of reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Fullbay?
Setup takes just minutes, not days. Simply connect your Fullbay account, choose your trigger and communication channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most automotive service businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
