When a deal is marked closed, onboarding completed, or project delivered in Freshsales, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review without any manual work. No extra tools, no missed opportunities, just automatic requests using the data already in your Freshsales system.
Know exactly who your promoters are
When a customer leaves a review, that signal flows directly into their Freshsales record. Now you can instantly identify your biggest fans and reach out for testimonials, referrals, or case studies. Your promoters are your best marketing asset, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Freshsales, it already knows who handled each closed deal. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Freshsales, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and customer discovery. Most businesses also benefit from focusing on Yelp, Facebook, and Trustpilot, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose and can track your reputation everywhere at once.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A competitor with 80 reviews from 2,000 customers (4% conversion rate) is actually outperforming you if you have 200 reviews from 15,000 customers (1.3% rate). Because Reviewflowz integrates with your Freshsales data, it automatically calculates your true review conversion rate by dividing your reviews by your closed deals, giving you the metric that actually matters for competitive performance.
How does the review request actually get sent?
When a deal status changes to "closed won" in Freshsales, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp based on your preference. You configure the trigger and channel once during setup, then every future deal closure automatically sends the request without any manual intervention. It's completely hands-off after the initial configuration.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for getting responses. Just like email and SMS, WhatsApp requests are triggered automatically from your Freshsales workflows when deals close or projects are completed.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects with your Freshsales data to attribute each review to the correct team member who handled that deal or client, without requiring customers to mention names. This gives you accurate performance tracking while also reducing the risk of Google flagging reviews that contain specific staff names.
How long does it take to set up Reviewflowz with Freshsales?
Setup takes minutes, not days. Simply connect your Freshsales account, choose your trigger and messaging channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
