When a job is completed, project delivered, or invoice paid in Franpos, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Franpos system.
Know exactly who your promoters are
When a customer leaves a positive or negative review, that signal flows directly into their Franpos record. Now you know exactly who your biggest fans are and can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Franpos, it already knows who handled each job or project. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers at 4%. They're winning. Because Reviewflowz connects to Franpos, it knows exactly how many job or projects you completed, so instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors stay blind to their true performance.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer decision-making. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms that matter for your sector. With Reviewflowz monitoring 200+ review platforms from one dashboard, you don't have to choose between them and can manage your entire online reputation from a single interface.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing how many customers you actually served. Reviewflowz connects directly to Franpos to calculate your review conversion rate by dividing your reviews by your total jobs or projects. A business with 80 reviews from 2,000 Franpos clients (4% conversion) will outperform a competitor with 200 reviews from 15,000 clients (1.3% conversion).
How does the review request actually get sent?
When a specific event happens in Franpos (like a job completion, project delivery, or invoice payment), Reviewflowz automatically triggers and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every client gets asked for a review automatically from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, making it far more effective than email. WhatsApp requests are triggered automatically from Franpos when jobs are completed, projects delivered, or invoices paid, just like email and SMS. This is especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Franpos data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Franpos?
Setup takes just minutes, not days. You simply connect your Franpos account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most Franpos users, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
