When an invoice is marked paid in FloQast, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every customer gets asked. No extra tools, no manual follow-ups, just reviews flowing from the system you already use.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal shows up right in their FloQast record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FloQast, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. Because Reviewflowz connects to FloQast, it knows exactly how many invoices you completed, so instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against, and no other review platform can calculate it.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it's the most visible to potential customers. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms that matter to your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews divided by total customers or invoices). Because Reviewflowz integrates with FloQast, we automatically calculate this rate for you by using your actual customer data as the denominator, so you can see if your 100 reviews from 5,000 customers (2%) is actually underperforming compared to a competitor's 50 reviews from 1,000 customers (5%).
How does the review request actually get sent?
When an invoice is marked as paid in FloQast, Reviewflowz automatically detects this payment event and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment trigger and your preferred communication channel. From that point forward, every customer automatically receives a review request when their invoice payment is processed, with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email, and works automatically just like our other channels when triggered by invoice payments or payment receipts in FloQast. This makes it particularly powerful for businesses operating in markets where WhatsApp is the primary communication platform.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to FloQast and attributing reviews based on who handled each transaction. This happens automatically without customers needing to mention staff names, which is beneficial since Google tends to flag and remove reviews that specifically mention employee names. You'll get detailed per-staff performance tracking, leaderboards, and coaching insights.
How long does it take to set up Reviewflowz with FloQast?
Setup takes just minutes, not days. Simply connect your FloQast account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this translates to just pennies per review collected. WhatsApp pricing varies by country.
