Turn every Floorzap job completion into review requests
When your job is marked complete, final inspection passes, and invoice gets paid in Floorzap, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single homeowner gets asked. No manual work, no forgetting, no missed opportunities.
Your happiest customers, flagged in Floorzap
When a homeowner leaves a 5-star Google review, that signal flows right back into Floorzap attached to their job record. Now your crew leads and office staff know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or case study for your next big proposal.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Floorzap, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you learn they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, achieving 20%. They're winning. Because Reviewflowz connects to Floorzap, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Yelp, Angi, HomeAdvisor, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like your crew wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always #1 for contractors since most homeowners search there first, but Angi, HomeAdvisor, Yelp, Facebook, and BBB are crucial for domain authority and industry-specific searches where customers compare home improvement professionals. These platforms drive qualified leads because homeowners actively use them to find trusted contractors for roofing, plumbing, HVAC, and electrical work. Reviewflowz monitors all these essential sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by completed jobs), and since Reviewflowz connects to Floorzap, we automatically calculate this for you using your actual job data. A contractor with 80 reviews from 2,000 jobs (4% conversion rate) will outperform one with 200 reviews from 15,000 jobs (1.3% conversion rate).
How does the review request actually get sent?
When your job is marked complete, passes final inspection, and the invoice gets paid in Floorzap, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (whichever channel you choose). You configure this once by selecting your trigger event and preferred communication channel, then every customer gets asked for a review automatically without any manual work from you. It's completely set-and-forget once you have it configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Floorzap when jobs are completed, inspections pass, or invoices are paid, just like our email and SMS options.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes, Reviewflowz automatically tracks which technician, installer, or crew lead generates reviews by connecting directly to your Floorzap job data to attribute each review to the right team member without requiring customers to mention names. This gives you detailed performance leaderboards and coaching insights for your field staff. Plus, this prevents Google from flagging reviews that mention specific technician names, which helps protect your review scores.
How long does it take to set up Reviewflowz with Floorzap?
Setting up Reviewflowz with Floorzap takes just minutes, not days. Simply connect your Floorzap account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 texts, all on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
