When a transaction is completed and payment is processed in FasCard, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the payment data already in your FasCard system. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal flows directly into their FasCard record. Now you can see exactly who your biggest advocates are and ask them for referrals, testimonials, or case studies. Your happiest customers are your best marketers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FasCard, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to FasCard, it knows exactly how many transactions you completed, so instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors fly blind.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. Since Reviewflowz connects directly to your FasCard data, it automatically calculates your review conversion rate by dividing reviews by total transactions. This means you'll know if your 200 reviews from 15,000 customers (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 customers (4%).
How does the review request actually get sent?
When a transaction completes and payment processes in FasCard, Reviewflowz automatically triggers a review request to that customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment completion trigger and your preferred communication method, then every future FasCard transaction automatically sends the review request without any manual work. It's completely set-and-forget once you've made your initial setup choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from FasCard when transactions are completed, just like email and SMS options.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your FasCard data to identify who handled each transaction. When reviews come in, they're automatically attributed to the right staff member without customers needing to mention names. This also helps prevent reviews from being flagged by Google, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with FasCard?
Setup takes just minutes, not days. Simply connect your FasCard account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS cost $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
