Every completed transaction triggers a review request
When a purchase is completed or order is picked up in Fabricare Manager, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every transaction becomes a review opportunity. No extra tools, no manual follow-up, just seamless requests using the customer data already in your system.
Know exactly who your promoters are
When a customer leaves a review (positive or negative), that signal flows directly into their Fabricare Manager record. Now you can instantly identify your biggest fans and take action. Ask your happiest customers for video testimonials, referrals, or case studies to fuel your best marketing efforts.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Fabricare Manager, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Fabricare Manager, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one centralized dashboard, so you can track everything without having to choose just a few.
How do I measure my review performance?
Most businesses make the mistake of only counting total reviews, but that number is meaningless without knowing your customer volume. Since Reviewflowz integrates directly with Fabricare Manager, we can calculate your actual review conversion rate by dividing your reviews by your total transactions. A dry cleaner with 50 reviews from 5,000 customers (1% conversion) is actually underperforming compared to a competitor with just 30 reviews from 1,000 customers (3% conversion).
How does the review request actually get sent?
When a transaction is completed in Fabricare Manager, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every customer automatically receives a review request without any manual work from you. It's completely set-and-forget once you've made your initial selections.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it extremely effective for getting customer responses. Just like our email and SMS options, WhatsApp requests are triggered automatically from Fabricare Manager when transactions are completed or orders are picked up.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz connects directly to Fabricare Manager, it automatically knows which team member handled each transaction and attributes incoming reviews to the right person without customers needing to mention names. This gives you accurate performance tracking while also helping your reviews avoid Google's name-flagging filters that often remove reviews mentioning specific staff members.
How long does it take to set up Reviewflowz with Fabricare Manager?
Setup takes just minutes, not days. Simply connect your Fabricare Manager system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sent and SMS requests cost $5 per 100 sent, all on a pay-as-you-go basis with no monthly minimums or contracts. For most dry cleaning businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
