When a visit completes, treatment finishes, or discharge happens in EZDERM, Reviewflowz sends a review request to your patient via email, SMS, or WhatsApp. Set it up once, and every single patient gets asked. No manual work, no forgetting, no missed opportunities.
Your happiest patients, flagged in EZDERM
When a patient leaves a 5-star review, that signal flows directly into EZDERM and attaches to their patient record. Now your clinical staff and front desk instantly know who your biggest advocates are. Ask them for video testimonials, referrals, or case study participation while their positive experience is fresh.
Stop asking patients to remember names
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to EZDERM, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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Reviews per patient encounter. The metric that matters.
A practice with 100 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.25% conversion rate. Your competitor has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to EZDERM, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dermatologist has time to reply to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your provider wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
For healthcare practices, Google Reviews is always the most critical platform since it directly impacts local search rankings and patient discovery, but industry-specific sites like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are equally important for domain authority and capturing patients actively searching for medical providers. These healthcare-focused platforms often influence patient decisions more than general review sites because they provide specialized filters for insurance, conditions, and medical specialties. Reviewflowz monitors all these key healthcare review sites plus 200+ others from a single dashboard, ensuring your practice maintains a strong online reputation across every platform that matters to your patients.
How do I measure my review performance?
Don't just count raw reviews. The metric that matters is your review conversion rate (reviews ÷ patient encounters), which Reviewflowz calculates automatically by pulling your patient volume data directly from EZDERM. A practice with 80 reviews from 2,000 patients (4% conversion rate) significantly outperforms one with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in EZDERM, Reviewflowz automatically detects that trigger event and immediately sends a review request to your patient. You choose your preferred channel during setup (email, SMS, or WhatsApp), configure it once, and every patient automatically receives a review request from that point forward. It's completely hands-off once configured, requiring zero manual work from your staff.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it highly effective for patient engagement. Review requests are automatically triggered from EZDERM when visits are completed, treatments finished, or follow-ups are done, just like our email and SMS notifications.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with EZDERM to automatically track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed performance tracking and staff leaderboards while reducing the risk of Google flagging reviews that mention specific provider names.
How long does it take to set up Reviewflowz with EZDERM?
Setup takes just minutes, not days. Simply connect your EZDERM system to Reviewflowz, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most healthcare practices, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each patient review brings to your EZDERM practice.
