Every Eyefinity patient gets asked. Automatically.
When a visit completes, treatment finishes, or discharge processes in Eyefinity, Reviewflowz sends a review request to your patient via email, SMS, or WhatsApp. Set it up once, and every single patient gets asked across Google, Healthgrades, Zocdoc, and other key review sites. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in Eyefinity
When a patient leaves a 5-star review, that signal flows directly into Eyefinity and attaches to their patient record. Now your staff knows exactly which patients are your biggest advocates. Ask them for referrals, video testimonials, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Eyefinity, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and incentives.
How serious are you about your reviews?
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A clinic with 150 reviews from 12,000 patient encounters has a weak 1.25% conversion rate. Your competitor with just 60 reviews from 800 encounters is crushing you at 7.5%. Because Reviewflowz connects to Eyefinity, it tracks your exact patient volume automatically. So you see what matters: 284 encounters this month, 39 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews improves your Google ranking and builds trust with future patients, but no healthcare provider has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate on-brand replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms. Review and approve each response, or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and where patients actively research providers. These specialized sites carry significant weight in healthcare-related searches and help establish credibility within your medical specialty. Reviewflowz monitors all these key platforms plus 200+ others from a single dashboard, ensuring you never miss patient feedback across your entire online presence.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 5,000 patients (1%) is underperforming compared to one with 30 reviews from 1,000 patients (3%). Because Reviewflowz integrates directly with Eyefinity, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters.
How does the review request actually get sent?
When a patient visit is marked as completed in Eyefinity, Reviewflowz automatically detects this trigger event and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure the automation once by selecting your trigger point and preferred communication method, then every patient receives a review request automatically without any manual intervention. It's completely set-and-forget once you've defined your workflow preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it extremely effective for patient engagement. Just like our email and SMS features, WhatsApp requests are triggered automatically from Eyefinity when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes! Since Reviewflowz integrates directly with Eyefinity, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or staff member without requiring patients to mention names. This gives you detailed performance tracking and staff leaderboards while also reducing the risk of Google flagging reviews that explicitly mention provider names.
How long does it take to set up Reviewflowz with Eyefinity?
Setup takes just minutes, not days. Simply connect your Eyefinity system to Reviewflowz, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most Eyefinity practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
