When an appointment completes, surgery finishes, or wellness check wraps up in eVetPractice, Reviewflowz instantly sends a review request to the pet owner via email, SMS, or WhatsApp. Set it up once and every single client gets asked for a review. No manual work, no forgetting, no missed opportunities.
Your happiest pet owners, flagged in eVetPractice
When a pet owner leaves a 5-star Google review, that signal flows right back into eVetPractice attached to their client record. Now your front desk knows which pet parents are your biggest advocates. Ask them for a video testimonial, a referral, or to share their success story with other pet owners.
Staff attribution without the name-drop
Most clinics ask pet owners to mention their veterinarian or vet tech by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to eVetPractice, it already knows which veterinarian handled the appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A veterinary practice with 150 reviews sounds impressive until you realize they've seen 8,000 pets this year. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patient visits. a 7.5% rate that destroys yours. Because Reviewflowz connects to eVetPractice, it knows exactly how many appointments you completed, so instead of celebrating raw numbers, you see: 284 patient visits this month, 31 reviews, 10.9% conversion rate. That's the metric that actually predicts growth against your competition.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with pet owners, and helps recover unhappy clients before they switch to another veterinary practice. But what veterinarian or vet tech has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and Nextdoor? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for veterinary businesses?
For veterinary clinics and animal hospitals, Google Reviews is always the #1 priority since it directly impacts local search rankings when pet owners search for nearby vets, but Yelp, Facebook, and Nextdoor are equally crucial for building domain authority and capturing industry-specific searches for services like wellness exams, vaccinations, and emergency care. Reviewflowz automatically monitors all these critical platforms plus 200+ other review sites from one centralized dashboard, ensuring your eVetPractice client data integrates seamlessly with comprehensive reputation management.
How do I measure my review performance?
Most veterinary practices only count total reviews, but that's meaningless without knowing your patient volume. Since Reviewflowz integrates directly with eVetPractice, we calculate your review conversion rate by dividing reviews by actual patient visits. A practice with 80 reviews from 2,000 patients (4% conversion) will attract more new clients than one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, finish a surgery, or close out a wellness check in eVetPractice, Reviewflowz automatically triggers a review request to that pet owner via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying appointment automatically sends a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than email for reaching your clients. Review requests are sent automatically from eVetPractice when appointments, surgeries, or wellness checks are completed, just like with email and SMS.
Can I track which veterinarian or vet tech generates the most reviews?
Yes, Reviewflowz automatically tracks which veterinarian or vet tech generates reviews by connecting directly to your eVetPractice records to see who handled each patient visit. When pet owners leave reviews, they're automatically attributed to the correct staff member without requiring clients to mention names, which also helps avoid Google's tendency to flag reviews that specifically mention veterinarian or staff names. You'll get complete performance leaderboards and insights for each member of your veterinary team.
How long does it take to set up Reviewflowz with eVetPractice?
Setup takes just minutes, not days. Simply connect your eVetPractice account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you set up.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most veterinary practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
