Every escape room completion triggers review requests
When a game finishes in Escape Room Master, Reviewflowz instantly sends a review request to your guests via email, SMS, or WhatsApp. Set it up once and forget it. Every single guest gets asked automatically, no manual work required.
Your happiest guests, flagged in Escape Room Master
When a guest leaves a 5-star Google review after their escape room experience, that signal flows right back into Escape Room Master attached to their booking record. Now your game masters know exactly who your biggest fans are. Ask them for a video testimonial, a referral to their friends, or to join your VIP party package program.
Staff attribution without the name-drop
Most escape rooms ask players to mention their game master by name in reviews. Problem: Google flags those reviews more often, and players forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Escape Room Master, it already knows which game master ran each session. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-game master performance breakdowns.
How serious are you about your reviews?
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An escape room with 150 reviews sounds impressive until you realize they've hosted 2,000 groups. That's a 7.5% conversion rate. Your competitor down the street has 60 reviews from 400 bookings. a 15% rate. They're winning. Because Reviewflowz connects to Escape Room Master, it knows exactly how many sessions you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future players, and gives unhappy guests a reason to book again. But what game master has time to reply to every single review across Google, TripAdvisor, Yelp, Facebook, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically so no review about your escape rooms or entertainment venue goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for entertainment businesses?
Google is always your #1 priority since it dominates local search and Maps results where customers find escape rooms and entertainment venues. TripAdvisor, Yelp, and Facebook are equally critical because they have strong domain authority for entertainment searches and are where groups specifically research fun activities and party venues. Reviewflowz monitors all these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your bookings.
How do I measure my review performance?
Don't just count reviews. Your review conversion rate (reviews divided by bookings) is what actually matters. Because Reviewflowz connects directly to Escape Room Master, we automatically calculate this for you by using your actual booking data as the denominator, so you can see if your 50 reviews from 500 bookings (10%) is outperforming a competitor's 200 reviews from 5,000 bookings (4%).
How does the review request actually get sent?
When an escape room experience is completed in Escape Room Master, Reviewflowz automatically detects this trigger and immediately sends a review request to your guest via email, SMS, or WhatsApp (whichever channel you selected). You configure this once by choosing your preferred communication channel and connecting it to the "experience completed" event. From that point forward, every guest who finishes an escape room automatically receives a review request without any manual work from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. These requests are triggered automatically when experiences are completed in Escape Room Master, just like our email and SMS integrations.
Can I track which host or game master generates the most reviews?
Yes, Reviewflowz automatically tracks which host or game master generates reviews by connecting directly to your Escape Room Master system to see who handled each booking. When guests leave reviews, they're automatically attributed to the correct staff member without guests needing to mention names, giving you detailed performance leaderboards for your entertainment team. This also helps keep more reviews live on Google, since reviews mentioning specific staff names often get flagged and removed.
How long does it take to set up Reviewflowz with Escape Room Master?
Setup takes just minutes, not days. Simply connect your Escape Room Master account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request will go out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most escape room businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
