When an invoice is marked paid in ERPNext, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every payment becomes a review opportunity. No extra tools, no manual work, just reviews flowing from the system you already use.
Know exactly who your promoters are
When a customer leaves a positive or negative review, that signal flows directly into their ERPNext record. Now you can instantly identify your biggest fans and turn them into powerful advocates through video testimonials, referrals, and case studies. Your happiest customers are your best marketers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ERPNext, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to ERPNext, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google is always the #1 priority since it directly impacts your local search visibility and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most businesses, plus any industry-specific platforms relevant to your market. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates with ERPNext, it automatically calculates your review conversion rate by dividing your reviews by your total invoices, giving you the metric that actually matters for measuring performance.
How does the review request actually get sent?
When a payment is received and marked as paid in your ERPNext system, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting "payment received" as your trigger and picking your preferred communication method. From that point forward, every customer who pays an invoice automatically gets a review request without any manual work from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with near 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from ERPNext when invoices are paid or payments are received, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks this by connecting directly to your ERPNext data to see which team member handled each invoice. When reviews come in, the system attributes them to the correct person without customers needing to mention names, giving you detailed performance tracking and leaderboards. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with ERPNext?
Setup takes just minutes, not days. Simply connect your ERPNext account, choose your trigger like invoice paid or payment received, select your preferred channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most ERPNext users, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
