From adjustment completed to review request. Hands-free.
When an adjustment is completed, treatment plan milestone reached, or wellness visit finished in Eclipse, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once, and every single patient gets asked for a review on Google, Healthgrades, Yelp, or Facebook. No manual follow-ups, no missed opportunities, no delays.
Your biggest advocates, flagged in Eclipse
When a patient leaves a 5-star review after their adjustment, that signal flows directly into Eclipse and attaches to their patient record. Now your front desk knows exactly which patients are your biggest fans during check-in or scheduling. Ask them for referrals, video testimonials, or case studies about their wellness journey.
Staff attribution without the name-drop
Most clinics ask patients to mention their chiropractor by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell practitioner names. Reviewflowz takes a different approach. Because it connects to Eclipse, it already knows which chiropractor handled each adjustment or wellness visit. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-practitioner performance data for coaching and bonuses.
How serious are you about your reviews?
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A chiropractic practice with 150 reviews sounds impressive until you realize they've treated 3,000 patients. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 400 patients, a 15% rate. They're winning. Because Reviewflowz connects to Eclipse, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 280 adjustments this month, 38 reviews, 13.6% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return for their next adjustment. But what chiropractor has time to reply to every single review while managing treatment plans and wellness visits? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for chiropractic businesses?
For chiropractic practices, Google Reviews is always #1 since most patients search there first for spinal correction and wellness services, but Healthgrades, Yelp, and Facebook are crucial for building domain authority and capturing industry-specific searches for adjustment and treatment plans. Reviewflowz monitors all four of these critical platforms plus 200+ other review sites from one unified dashboard, so you never miss patient feedback that could impact your practice's online reputation.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. A practice with 200 reviews from 15,000 patients (1.3% conversion rate) is actually underperforming compared to one with just 80 reviews from 2,000 patients (4% conversion rate). Since Reviewflowz integrates directly with Eclipse, it automatically calculates your true review conversion rate by dividing your reviews by your actual patient visits.
How does the review request actually get sent?
When specific events happen in Eclipse like completing an adjustment, reaching a treatment plan milestone, or finishing a visit, Reviewflowz automatically detects this and immediately sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your staff. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for patient engagement. These WhatsApp requests are triggered automatically from Eclipse when adjustments are completed, treatment milestones are reached, or visits are finished, just like our email and SMS functionality.
Can I track which chiropractor or practitioner generates the most reviews?
Yes, Reviewflowz automatically tracks which chiropractor handled each patient's adjustment or wellness visit by connecting directly to your Eclipse system. When patients leave reviews about their spinal correction or treatment plan, the system attributes them to the correct practitioner without requiring patients to mention names. This also helps avoid Google's tendency to flag reviews that specifically mention staff names, keeping more of your chiropractic reviews visible online.
How long does it take to set up Reviewflowz with Eclipse?
Setting up Reviewflowz with Eclipse takes just minutes, not days. You simply connect your Eclipse software, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you complete setup.
How much do review request emails and SMS cost?
Review requests cost $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most chiropractic practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
