Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in Eaglesoft, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked automatically. No manual follow-ups, no missed opportunities, no staff time wasted.
Your happiest patients, flagged in Eaglesoft
When a patient leaves a 5-star Google review, that signal flows right back into Eaglesoft, attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring in family members for cleanings and checkups.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Eaglesoft, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed to the right dentist, hygienist, or orthodontist. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients. They're crushing you at 7.5%. Because Reviewflowz connects to Eaglesoft, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and other platforms. Reviewflowz generates on-brand replies using AI that sound authentically dental. Review and approve them first, or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since most patients search there first, but healthcare-specific platforms like Healthgrades and Zocdoc are crucial for capturing patients actively searching for dental services like cleanings, crowns, implants, and orthodontics. Yelp and Facebook also significantly impact your practice's domain authority and local search rankings across all dental specialties including periodontics and oral surgery. Reviewflowz monitors Google, Healthgrades, Zocdoc, Yelp, Facebook, and 200+ other review sites from one centralized dashboard, so you never miss patient feedback that could impact your Eaglesoft patient pipeline.
How do I measure my review performance?
Don't just count total reviews. What matters is your review conversion rate (reviews divided by patient appointments), and since Reviewflowz integrates directly with Eaglesoft, we automatically calculate this for you using your actual patient volume. A practice with 80 reviews from 2,000 patients (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 patients (1.3% conversion rate) every time.
How does the review request actually get sent?
When you mark an appointment as completed in Eaglesoft, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. Just like our email and SMS options, WhatsApp requests are triggered automatically from Eaglesoft when appointments are completed or treatments are finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Eaglesoft system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This eliminates the risk of Google flagging reviews that specifically mention staff names, while giving you detailed performance insights for each member of your dental team.
How long does it take to set up Reviewflowz with Eaglesoft?
Setting up Reviewflowz with Eaglesoft takes just minutes, not days. You simply connect your Eaglesoft system, choose your trigger and messaging channel, and you're live with no developer or IT department required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
