Every DSN OMS appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as completed in DSN OMS, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no forgetting, no missed opportunities.
Your happiest patients, flagged in DSN OMS
When a patient leaves a 5-star Google review, that signal flows right back into DSN OMS attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with nervous patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist or hygienist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to DSN OMS, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews from 8,000 patients has a weak 1.9% conversion rate, while your competitor's 60 reviews from 1,200 patients shows a strong 5% rate. They're winning the visibility game. Because Reviewflowz connects to DSN OMS, it tracks your exact appointment volume and calculates your true performance: 287 appointments this month, 31 reviews, 10.8% conversion rate. That's the metric that separates top practices from the pack.
Stop ignoring reviews. AI replies automatically.
Replying to every review boosts your Google rankings and builds trust with potential patients, but no dentist or hygienist has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate professional replies across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms. Review and approve each response, or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since most patients find dentists through local search, but Healthgrades and Zocdoc are crucial for healthcare-specific searches while Yelp and Facebook boost your overall domain authority and local presence. These platforms are particularly important for dental specialties like orthodontics, implants, and oral surgery where patients research extensively before booking. Reviewflowz monitors all of these top platforms plus 200+ others from one dashboard, so DSN OMS users can track their reputation across every site that matters without switching between multiple tools.
How do I measure my review performance?
Most dental practices track total review count, but that's misleading without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing reviews by total appointments from your DSN OMS data. A practice with 50 reviews from 500 patients (10% conversion) performs much better than one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in DSN OMS, Reviewflowz automatically triggers and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from DSN OMS when appointments are completed, treatments finished, or cleanings done.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your DSN OMS to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed performance tracking for each dental professional while reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with DSN OMS?
Setup takes just minutes, not days. Simply connect your DSN OMS, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
