When a purchase is completed, order picked up, or transaction processed in DEAR, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every customer gets asked for a review using the data already in your system. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When customers leave reviews (positive or negative), those signals automatically sync to their DEAR records. Now you can instantly identify your biggest fans and take action. Ask your happiest customers for testimonials, referrals, or case studies to fuel your growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to DEAR, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. They're winning. Because Reviewflowz connects to DEAR, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer trust. Beyond Google, focus on the platforms where your customers naturally look for businesses like yours, such as Facebook, Yelp, and Trustpilot, plus any industry-specific review sites relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A store with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates directly with DEAR, it automatically calculates your true review conversion rate by dividing your reviews by your actual transaction volume.
How does the review request actually get sent?
When a transaction is processed or order is completed in DEAR, Reviewflowz automatically triggers and sends a review request to your customer via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every future transaction automatically sends the request without any manual work. It's completely set and forget once you've made your initial choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it highly effective for customer engagement. Just like email and SMS, WhatsApp requests are triggered automatically from DEAR when transactions are completed or orders are picked up.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your DEAR system to track which team member handled each transaction, so when reviews come in, they're attributed to the right person without customers needing to mention names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with DEAR?
Setup takes just minutes, not days. Simply connect your DEAR system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sent and SMS costs $5 per 100 sent, all on a pay-as-you-go basis with no monthly minimums or contracts. For most DEAR users, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
