When a case closes, settlement is reached, or matter resolves in Clio Manage, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every single client gets asked for a review on Google, Avvo, Martindale, or Facebook. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest clients, flagged in Clio Manage
When a client leaves a 5-star Google review, that signal flows right back into Clio Manage attached to their matter record. Now your paralegal knows who your biggest fans are. Ask them for a video testimonial, a referral to other potential clients, or a detailed case study for your website.
Staff attribution without the name-drop
Most firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Clio Manage, it already knows which attorney handled the matter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance data for coaching and bonuses.
How serious are you about your reviews?
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A law firm with 200 reviews sounds impressive until you realize they've handled 3,000 cases. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 500 cases, a 16% rate. They're winning. Because Reviewflowz connects to Clio Manage, it knows exactly how many cases and matters you've completed. So instead of celebrating raw numbers, you see: 342 cases this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to reviews. No attorney time.
Replying to reviews boosts your Google ranking, builds trust with potential clients, and gives unhappy ones a reason to return. But what attorney or paralegal has time to reply to every single review across Avvo, Martindale, Google, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for legal businesses?
Google Reviews is always the #1 priority for law firms since most clients start their search there, but legal-specific platforms like Avvo and Martindale-Hubbell are crucial for domain authority and when potential clients research attorneys within the legal industry. Yelp and Facebook also drive significant referrals, especially for practice areas like family law and personal injury where clients often seek recommendations from their networks. Reviewflowz monitors all these key platforms plus 200+ others from one unified dashboard, so you can manage your reputation across every site that matters to your legal practice.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by cases), and most law firms don't know their denominator. Because Reviewflowz integrates directly with Clio Manage, it automatically calculates your true conversion rate by dividing your reviews by your actual case volume, giving you the complete picture of your review performance.
How does the review request actually get sent?
When you mark a matter as closed or complete a settlement in Clio Manage, Reviewflowz automatically detects this trigger event and immediately sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every future case closure automatically generates a review request without any manual intervention. It's completely set-and-forget once you've completed the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it highly effective for client engagement. Like our other channels, WhatsApp requests are automatically triggered from Clio Manage when cases are closed, settlements reached, or matters resolved.
Can I track which attorney or paralegal generates the most reviews?
Yes. Reviewflowz automatically connects to your Clio Manage data to track which attorney or paralegal handled each case, so when clients leave reviews, they're automatically attributed to the right team member without clients needing to mention names. This gives you detailed performance leaderboards for your legal staff while also preventing Google from flagging and removing reviews that mention specific attorney names.
How long does it take to set up Reviewflowz with Clio Manage?
Setup takes just minutes, not days. Simply connect your Clio Manage account, select your trigger (like case closed or settlement reached), choose your preferred communication channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most law firms, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
