When a visit completes, treatment finishes, or discharge occurs in ClinicDr, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked without you lifting a finger.
Your happiest patients, flagged in ClinicDr
When a patient leaves a 5-star Google review, that signal flows right back into ClinicDr and appears on their patient record. Now your staff knows who your biggest advocates are during every appointment and interaction. Ask them for video testimonials, referrals to family members, or case study participation while they're already in your office.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ClinicDr, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A medical practice with 150 reviews sounds impressive until you realize they've had 8,000 patient encounters. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 encounters. a 5% rate, and they're winning. Because Reviewflowz connects to ClinicDr, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your healthcare team wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is the #1 priority since patients search there first, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and industry-specific patient searches. These medical review sites directly impact your practice's credibility when patients research providers and compare treatment options. Reviewflowz monitors Google, all major healthcare review platforms, and 200+ additional sites from one centralized dashboard, so you never miss patient feedback that could impact your practice's reputation.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by patient encounters), which Reviewflowz calculates automatically by connecting to your ClinicDr patient data. A practice with 80 reviews from 2,000 patients (4% conversion) will outperform a competitor with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in ClinicDr, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (you choose which channel). You configure this once by selecting your preferred trigger event and communication method, then every patient automatically receives a review request from that point forward. It's completely hands-off after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers impressive open rates of nearly 98%, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from ClinicDr when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Since Reviewflowz integrates directly with ClinicDr, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed performance tracking per provider while also reducing Google review removals, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with ClinicDr?
Setup takes just minutes, not days. Simply connect your ClinicDr account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, charged on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
