From appointment completed to review request instantly
When a cleaning, crown, filling, implant, or any treatment is completed in CareStack, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for reviews on Google, Healthgrades, Zocdoc, Yelp, and Facebook. No manual follow-up, no delays, no missed opportunities.
Your happiest patients, flagged in CareStack
When a patient leaves a 5-star Google review, that signal flows right back into CareStack, attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or help with your next case study. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to CareStack, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews from 3,000 patients has a 5% conversion rate. Your competitor with 60 reviews from 800 patients? That's 7.5%. They're winning. Because Reviewflowz connects to CareStack, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 287 appointments this month, 39 reviews, 13.6% conversion rate. That's the number you optimize against.
AI replies to every dental review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz uses AI to generate on-brand replies in seconds. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always your #1 priority since patients search there first, but healthcare-specific platforms like Healthgrades and Zocdoc are crucial for domain authority and capturing patients actively searching for dental services like cleanings, crowns, implants, and orthodontics. Yelp and Facebook also drive significant patient acquisition, especially for cosmetic procedures and local discovery. Reviewflowz monitors Google, Healthgrades, Zocdoc, Yelp, Facebook, and 200+ other review sites from one dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Most practices make the mistake of only counting total reviews, but raw numbers are meaningless without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total appointments, pulling appointment data directly from CareStack. A practice with 50 reviews from 500 patients (10% conversion) is vastly outperforming one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, finish a treatment, or complete a cleaning in CareStack, Reviewflowz automatically detects this trigger and immediately sends a review request to that patient. You choose whether requests go out via email, SMS, or WhatsApp, then set it up once and forget about it. From that point forward, every patient automatically gets asked for a review with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. The WhatsApp requests are triggered automatically from CareStack when appointments are completed, treatments are finished, or cleanings are done, just like our email and SMS options.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to CareStack to identify which dentist, hygienist, or orthodontist treated each patient, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed performance tracking for each team member while keeping your reviews safer from Google's removal policies that often flag reviews mentioning specific staff names.
How long does it take to set up Reviewflowz with CareStack?
Setting up Reviewflowz with CareStack takes just minutes, not days. Simply connect your CareStack account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices using CareStack, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
