When a deal is marked closed or onboarding is completed in Brightwheel, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You set it up once, and every client gets asked using the data already in your CRM. No extra tools, no manual follow-up, no missed opportunities.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal flows directly into their Brightwheel record. Now you can instantly identify your biggest fans and turn them into powerful advocates through testimonials, referrals, and case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Brightwheel, it already knows who handled each client relationship. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 clients. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 clients, a 4% rate. They're winning. Because Reviewflowz connects to Brightwheel, it knows exactly how many clients you completed. So instead of celebrating raw numbers, you see: 342 clients this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always the #1 priority since it drives the most visibility and local search traffic. Beyond that, focus on Yelp, Facebook, and Trustpilot as they work well across most business types, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses make the mistake of only counting total reviews, but that number is meaningless without knowing how many clients you actually serve. Reviewflowz connects directly to Brightwheel to automatically calculate your review conversion rate by dividing your reviews by your total client count, giving you the real metric that matters. For example, 80 reviews from 2,000 clients (4% conversion rate) dramatically outperforms 200 reviews from 15,000 clients (1.3% conversion rate).
How does the review request actually get sent?
When a specific trigger event occurs in Brightwheel (like a deal closing, onboarding completion, or project delivery), Reviewflowz automatically detects this and immediately sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure the trigger and channel once during setup, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget once you've defined your workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests work the same way as email and SMS, automatically triggering from Brightwheel when deals close, onboarding completes, or projects are delivered. This makes it especially powerful for reaching clients who prefer WhatsApp as their primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Brightwheel data to see who handled each closed deal or client. When reviews come in, the system attributes them to the right person without clients needing to mention names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Brightwheel?
Setup takes just minutes, not days. Simply connect your Brightwheel account, choose your trigger and preferred channel, and you're live with zero developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most childcare centers, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
