When an invoice is marked paid in Brex, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal shows up right in their Brex record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Brex, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Brex, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google is always your #1 priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to pick and choose between them.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Since Reviewflowz connects directly to your Brex data, we automatically calculate your true review conversion rate by dividing your reviews by your actual invoice count, giving you the metric that really matters.
How does the review request actually get sent?
When an invoice gets marked as paid in Brex, Reviewflowz automatically triggers a review request to that customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting "invoice paid" as your trigger and picking your preferred communication method. From that point forward, every customer who pays an invoice through Brex will automatically receive a review request without any manual work from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it particularly effective for customer engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Brex when invoices are paid or payments are received.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your Brex data to see who handled each transaction. When reviews come in, the system attributes them to the right person without customers needing to mention names. This also helps avoid Google flagging reviews, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with Brex?
Setup takes just minutes, not days. Simply connect your Brex account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this translates to just pennies per review collected, making it negligible compared to the value each review brings to your business.
