When an order is fulfilled, reservation is honored, or delivery is completed in Bite, Reviewflowz automatically sends a review request to your diner via email, SMS, or WhatsApp. Set it up once and every guest gets asked without you lifting a finger. No manual work, no missed opportunities, no delays.
Your happiest diners, flagged in Bite
When a guest leaves a 5-star Google review, that signal flows right back into Bite attached to their customer record. Now your servers and managers know who your biggest fans are. Ask them for a video testimonial, a referral, or to bring friends for their next reservation.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server or chef by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Bite, it already knows which staff member handled each table or order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 10,000 customers. That's a 2% conversion rate. Your competitor down the street has 80 reviews from 1,500 customers. a 5.3% rate. They're winning. Because Reviewflowz connects to Bite, it knows exactly how many orders and reservations you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy customers a reason to return. But what server, chef, or manager has time to reply to every single review across Google, Yelp, DoorDash, OpenTable, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like they came from your restaurant. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for restaurant businesses?
Google Reviews is always the #1 priority for restaurants since it directly impacts local search rankings and visibility, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally crucial for domain authority and capturing customers across different dining contexts. These platforms serve specific purposes: Yelp and TripAdvisor for discovery, OpenTable for reservations, delivery apps for takeout orders, and Facebook for community engagement. Reviewflowz monitors all these critical sites plus 200+ others from one centralized dashboard, ensuring you never miss feedback from any channel where your restaurant customers are active.
How do I measure my review performance?
Don't just count reviews. Review conversion rate is what matters: reviews divided by total orders or reservations. Since Reviewflowz connects directly to Bite, we automatically calculate this metric for you by using your actual transaction volume as the denominator, so you can see if your 200 reviews from 15,000 diners (1.3%) is actually underperforming a competitor's 80 reviews from 2,000 diners (4%).
How does the review request actually get sent?
When Bite marks a meal as completed, order as fulfilled, reservation as honored, or takeout as delivered, Reviewflowz automatically triggers a review request to that customer. You choose whether the request goes out via email, SMS, or WhatsApp, then set it once and forget it. From that point forward, every customer automatically receives a review request without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Bite just like email and SMS when meals are completed, orders fulfilled, or reservations honored. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which server, chef, or manager generates the most reviews?
Yes. Since Reviewflowz integrates directly with Bite, it automatically knows which server handled each table, which chef prepared each order, and which manager was on duty, so every review gets attributed to the right staff member without guests needing to mention names. This gives you detailed performance leaderboards for your restaurant team while also protecting your reviews from Google's automatic removal of reviews that mention specific staff names.
How long does it take to set up Reviewflowz with Bite?
Setup takes minutes, not days. Simply connect your Bite system, choose your trigger and messaging channel, and you're live without needing a developer or IT support. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most restaurants using Bite, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
