When an invoice is marked paid in Avalara AvaTax, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. No spreadsheets, no reminders, no extra steps. You set it up once, and every customer gets asked using the data already in your system.
Know exactly who your promoters are
When a customer leaves a 5-star Google review, that signal shows up right in their Avalara AvaTax record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Avalara AvaTax, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate, and they're winning. Because Reviewflowz connects to Avalara AvaTax, it knows exactly how many invoices you completed: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against while competitors guess.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer discovery. Yelp, Facebook, and Trustpilot are valuable for most businesses, while industry-specific platforms may also be important depending on your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to pick and choose.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Since Reviewflowz connects directly to your Avalara AvaTax data, it automatically calculates your true review conversion rate by using your actual invoice count as the denominator.
How does the review request actually get sent?
When a payment is received and an invoice is marked as paid in Avalara AvaTax, Reviewflowz automatically detects this trigger and sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this automation once by selecting the payment trigger and your preferred communication method, then every future paid invoice automatically generates a review request without any manual intervention. It's completely set and forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are automatically triggered when invoices are paid or payments are received in Avalara AvaTax.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks and attributes reviews to the correct team member by connecting directly with your Avalara AvaTax data to identify who handled each invoice. This eliminates the need for customers to mention staff names in their reviews, which helps avoid Google's automatic removal of reviews that reference specific employees. You'll get detailed performance tracking and leaderboards for each team member without any manual effort.
How long does it take to set up Reviewflowz with Avalara AvaTax?
Setup takes just minutes, not days. Simply connect your Avalara AvaTax account, select your trigger and channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, the actual cost per review collected works out to just pennies. This makes it extremely cost-effective compared to the value each review brings to your business.
